Temporary disruption to our email and website contact forms
We are currently affected by a Microsoft service outage. As a result, we are unable to receive emails sent to any @centaurtravel.co.uk address, and the contact forms on our website are temporarily unavailable.
The following services are unaffected and working as normal:
- The quotation form on our website
- Mobile ticketing, bus trackers and other real-time service information tools
- Ticket purchases at tickets.centaurtravel.co.uk. However, please note that if you use a Microsoft/Outlook email address (work or personal), you may not receive your ticket by email. Please see below for guidance if this applies to you.
In the meantime, you can still reach us as follows:
- For new quotation enquiries: please use the quotation form on our website, call us on 02083003001 or email [email protected]
- For existing quotations and queries about a booking: please call us on 02083003001 or email [email protected]
- For all other enquiries: please call us on 02083003001
If you do not receive your mobile ticket
Please call us on 02083003001 with your name, the email address associated with your account and the date of purchase, and we will arrange for your ticket to be reissued to an alternative email address. You will need to provide a non-Microsoft/Outlook email address.
We apologise for any inconvenience and will restore our usual contact channels as soon as possible. Thank you for your patience.