Commuter Service Updates

Please be advised that Broadwater Down in Tunbridge Wells has been closed from Wednesday, 30 April until Tuesday 06 May, inclusive, to facilitate emergency utility works. As a result, a diversion will be in place for our 786 commuter services, rerouting via Bunny Lane for the duration of the closure.

Suspended Bus Stops
Unfortunately, we will be unable to serve the following stops during this period:

Broadwater Down, Bayham Rd, Wallace Close

Broadwater Down, Frant Rd, The Bull

Broadwater Down, Broad Grove

Broadwater Down, St Mark's Church

Alternative Stops
Passengers are kindly advised to use the following alternative stops:

Forest Rd, The Hermitage (usual stop)

Bayham Rd, Wallace Close (usual stop)

The Bull (temporary stop – details below)

Frant Rd, Forest Rd (temporary stop – details below)

Eridge Rd, Broadwater Down West (usual stop)

Eridge Rd, Summervale Rd (usual stop)

Temporary Bus Stop Arrangements

The Bull – This bus stop is located on the opposite side of the road from the regular stop near The Bull pub. Coaches will serve this stop at the normal advertised times for The Bull.

Frant Rd, Forest Rd – This bus stop is positioned adjacent to the entrance of Tunbridge Wells Rugby Club. Passengers should wait here at the scheduled time for The Bull stop.


To view a map of the diversion, including marked open and closed stops, please click here.

We hope this information is clear, but if you need any further assistance, please don’t hesitate to contact our team on 0208 300 3001.

Dear <>,

Please be advised that, due to utility roadworks, we are unable to serve our usual PM stop, Fenchurch Street (Stop V), with immediate effect until and including Wednesday, 30 April 2025.

During this period, passengers are kindly requested to use Tower Hill (Stop TB) as an alternative. Services will operate from Tower Hill at the usual scheduled times for Fenchurch Street.

Please note that this change applies to afternoon (PM) services only. Morning (AM) services will continue to operate as normal.

We apologise to any customers who were inconvenienced by the last-minute change yesterday afternoon. Unfortunately, we did not receive prior notice of the closure, which prevented us from communicating it in advance.

Should you require further assistance, please do not hesitate to contact us.

We regret to inform you that the Hildenborough, Philpots Allotments, Noble Tree Rd bus stop on route 789 in Hildenborough is currently suspended due to a viability review. We apologise for any inconvenience this may cause. Passengers wishing to board or alight at this stop are kindly advised to use the following alternatives:

• Hildenborough, St John Church

• Hildenborough, Watt's Cross

Due to Silvertown Tunnel construction works, we regret that we are currently unable to serve our usual AM bus stop Greenwich, Blackwall Lane (Stop MU). We understand that this stop will be suspended until further notice.

Customers usually alighting at this stop are kindly requested to use an alternative stop at either Poplar, Cotton Street (Stop CO) or Canary Wharf, South Colonnade, Canada Square (Stop J). Access to Greenwich from these locations is via DLR stops Blackwall and Canary Wharf.

We thank you for your understanding during this change, and please do not hesitate to contact us for further travel guidance.

Due to the ongoing Thames Tideway project, we are currently unable to serve Blackfriars (Stop B) during our morning commuter service. Customers usually alighting at this bus stop are kindly requested to use City of London, London Bridge (Stop 49) or Temple, Temple Avenue instead.

These works do not affect our PM stop Blackfriars (Stop A), which will be served at the regular scheduled times.

We regret that we do not have a re-opening timeframe for this stop, but we will be in touch as soon as we receive this information from TfL.

We apologise for any inconvenience caused during these changes, and if you require further assistance, you can contact our team via email or by calling 0208 3000 3001.